Shipping policy

At Tales Of, we carefully prepare every order to ensure it arrives in perfect condition.

 

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Personalized or custom-made products may require additional processing time. If so, the estimated production time will be communicated before your order is confirmed.

Shipping

We currently ship within the United Arab Emirates.

Shipping fees, if applicable, will be calculated and displayed at checkout.

Once your order has been dispatched, you will receive a shipping confirmation and tracking details (where available).

Delivery

Delivery times may vary depending on your location and the courier service. While we strive to deliver within the estimated timeframe, delays caused by couriers, weather conditions, public holidays, or other circumstances beyond our control may occur.

Delivery Information

Please ensure that your shipping address and contact details are accurate at the time of placing your order. Tales Of is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Failed Deliveries

If a delivery cannot be completed due to an incorrect address, repeated unsuccessful delivery attempts, or the recipient's unavailability, additional shipping charges may apply for redelivery.

Questions

If you have any questions regarding your order or shipping, please contact us:

Email: info@talesof.ae
WhatsApp: +971 50 217 9929