Refund policy

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or you receive the wrong product, please contact us at Whatsapp +971 50 217 9929 within 2 days of receiving your order.

To help us review your request, please include:

• Your order number
• Clear photos of the item and the issue

If, upon review, the damage or error is confirmed to be our responsibility, we will arrange a replacement or another appropriate resolution at no additional cost.

 

Returns & Exchanges

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds unless the item is damaged upon arrival or an error was made on our part.